David Maddox has been waiting years for a refund for his Vantage Travel tour. Why hasn't the company responded, and is there anything he can do to speed up the process?
Q: Back in 2019, I made a reservation for my wife and myself to go on Vantage Travel's Croatia & Culinary Gems of the Adriatic Coast tour. Other members of our family were also planning to join us on this trip. I made the final payment of $20,655 for our trip in October 2019.