| Article: | Bush urges FAA to clean up its act WASHINGTON — President Bush, who since 2001 has had no familiarity with lost luggage or flight delays, expressed sympathy Thursday for those who do, and he ordered top transportation officials to find ways to clean up, by next summer, the problems plaguing air travel. Focusing on two of the biggest issues facing air travelers, he told Transportation Secretary Mary Peters and the acting head of the Federal Aviation Administration, Bobby Sturgell, to reduce air traffic congestion at the nation’s busiest airports and to improve the government’s system for handling passengers’ complaints. |
